Tidio (Lyro AI Agent)
An AI customer-service platform whose Lyro agent answers repetitive support questions — order status, returns, product details — from a verified knowledge base and live e-commerce data, recommends products, and hands complex cases to humans with context. Bundles a help-desk inbox across chat, email, WhatsApp, Instagram and Messenger.
- Website
- https://www.tidio.com/
- Who it's for
- Small businesses and e-commerce store owners who want to automate support and recover sales without hiring a support team.
- Pricing
- Free plan with 50 conversations/month; paid Starter from $24.17/month billed annually. Lyro AI Agent standalone from $32.50/month.
- Category
- Business operations
- Last verified
- 2026-10-22
- Confidence
- high
Key facts
- Lyro AI agent on a verified knowledge base
- Inbox across chat, email, WhatsApp, Instagram, Messenger
- No-code Flows automation
- Shopify and WooCommerce integrations
Sources
Every claim above is drawn from these; we do not publish unsourced specifications.
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